Privacy

To the Users (as defined below), we inform you that the following Privacy Notice applies to you simply by using or accessing any of the pages, web and mobile applications, software, and applications in general that make up the TAM Limos Portal (hereinafter and, jointly and interchangeably, the "Portal"), so we understand that you accept and agree to be bound by it. In case you do not agree with the Privacy Notice and/or the Terms and Conditions available to you, you must refrain from accessing or using the Portal.

The User, understood as the person who uses or accesses, through computer equipment and/or any communication equipment or device, the Portal (hereinafter the "User"), fully and unreservedly accepts each and every one of the provisions included in this Privacy Notice.

RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA.
For TAM Limos (hereinafter the "Company"), the security of the Users is our priority, so we protect their personal data by using, applying, and maintaining high technical, physical, and administrative security measures. As a User, you have the opportunity to choose from a wide range of products and services through our Portal, knowing that your personal data will be protected and treated confidentially. We inform you that the ENTITY responsible for collecting and processing and/or using the personal data that the User provides through the Portal is the Company, as well as its subsidiaries, associates, controlling companies, and affiliates.

RESPONSIBLE'S ADDRESS. 

For the purposes of this privacy notice, the Company individually indicates its address as Ret. 1 de Genaro GarcíaJardín Balbuena, 15900 Ciudad de México, CDMX

PERSONAL DATA THAT MAY BE COLLECTED. 

The personal data that the Company may collect from the User when using the Portal and/or hiring our services and products are as follows: Name, phone number, address, email.

PURPOSES OF PROCESSING YOUR PERSONAL DATA. 

The personal data collected by the Company will be used to address the following purposes: To provide our customers with a quality service and keep them informed via email about the status of their service. To integrate files, databases, and systems necessary to carry out the corresponding operations and services; To claim the delivery of prizes and/or promotions; To carry out internal analyses; Additionally, your personal data may be used for the following secondary purposes: Marketing, advertising, and commercial prospecting; To offer, where appropriate, other products and services of the Company or any of its affiliates, subsidiaries, controlling companies, associates, commissioners, or companies; To send promotions of other goods, services, and/or products; To carry out statistical analysis, information model generation and/or current and predictive behavioral profiles; To participate in surveys, sweepstakes, and promotions.

OPTIONS AND MEANS TO LIMIT THE USE OR DISCLOSURE OF DATA. 

The Company has implemented administrative, technical, and physical security measures to protect your personal data, which we also require our service providers to comply with. You may limit the use or disclosure of your personal data by sending an email to info@tamlimos.com indicating in the body of the email your full name and which data you do not want to be disclosed; if your request is approved, you will be registered on the exclusion list.

MEANS TO EXERCISE YOUR ACCESS, RECTIFICATION, CANCELLATION, OR OBJECTION RIGHTS (ARCO RIGHTS). 

You can send an email to info@tamlimos.com at any time to exercise your Access, Rectification, Cancellation, or Objection Rights ("ARCO Rights"). To exercise the ARCO Rights, you (or your legal representative) must submit the request, identifying yourself with the following documentation: Name of the user or holder. Address of the user or holder or other means to communicate the response to your request. Documents proving your identity (IFE/INE or passport) and, if applicable, documents proving the legal representation of the applicant. A description of the information/data about which you are trying to exercise your ARCO rights and the rights you would like to exercise. If one or more of the documents mentioned above are not included, and/or the documents contain errors or omissions, the Company will notify you within 3 business days of receiving the request and will ask for the missing documents and/or the relevant corrections; you will have 5 business days from that notification to provide the updated information, otherwise, the request will be deemed not submitted.

TRANSFER OF PERSONAL DATA. 

The Company may disclose your personal data to third parties who, by virtue of the services and products offered, need to know them to fully comply with them. Likewise, the Company may disclose your information to the competent authorities in terms of applicable legislation; any transfer of your personal data without consent will be made in accordance with Article 37 of the LFPDPPP.

WEB BEACONS. 

The Company may or may not use tracking technologies such as web beacons, similar to cookies, to collect data about your visits to the Portal; these are small electronic images embedded in web content or email messages, which are not normally visible to Users and allow us to generate almost personalized content to offer you a better experience when using our Portal. In case you do not agree with any of the conditions established herein, the User may always change their browser settings.

MODIFICATIONS TO THE PRIVACY NOTICE. 

This privacy notice may undergo modifications, changes, or updates derived, among other things, from new legal requirements; Company needs, for the products or services we offer; our privacy practices; changes in our business model, or other causes. Any modification to this privacy notice will be notified to you through any of the following means: a written statement sent to your address; by the email you provide; a message to your mobile phone; a message disclosed through the Portal or any electronic means you use to carry out operations; or in widely circulated newspapers at the Company's registered office.